Billing & Payments

How can I change the address/company of the guest after he checked-out?
In case guest would like to change the address on the closed bill, you will need to find under guest's profile requested bill and open it. Now, by cli...
Mon, 31 Jul, 2017 at 3:47 PM
I accidentally closed a bill to "Invoice", how do I correct this?
Unfortunately there is no quick button to correct a closed invoice. We will add this feature in the future, but until then, follow 1 of the described below s...
Mon, 31 Jul, 2017 at 3:48 PM
Difference between Bill and Invoice
Invoice and bill are both taxation documents with the only difference: when the payment is made Bill is being settled still during the stay directly by the...
Mon, 31 Jul, 2017 at 3:49 PM
Difference between Refund and Rebate
Refund is when you pay back money to the guest once you have closed the bill Rebate is when you create an item and you need to correct it. In order to do s...
Mon, 31 Jul, 2017 at 3:49 PM
Does Mews check if CC expires before check-in date?
We do not check if the expiry is prior to arrival. In case of non-refundable reservations, the cards will be charged at the time of creation so it doesn...
Mon, 29 Jan, 2018 at 5:35 PM