Reservations / Revenue

Creating a new Booking
To create a new booking in Mews Commander, you will have to pass through the New Reservation Screen, where you are asked for dates, origin and other options...
Mon, 31 Jul, 2017 at 5:50 PM
Creating Business Segmentation
Its always suggested to set up Business Segmentation, which allows you to analyse the source of your business, and set the correct sales strategies. In ...
Mon, 31 Jul, 2017 at 5:50 PM
How to create a Company or Travel Agent Rate (Voucher rate)
You will contract Companies and Travel Agents with special rates, that you do not want to offer and be available to other parties. So you will have to creat...
Mon, 31 Jul, 2017 at 5:51 PM
How to cancel a booking and post cancellation fees
It may happen that a customer calls or writes to cancel the booking. All bookings have certain cancellation conditions. Your management have set up rule...
Mon, 31 Jul, 2017 at 5:52 PM
Setting Space Features
Space Features are considered features of your hotel rooms or product. So if your room is located close to the elevator, is fully accessible, or has street-...
Mon, 31 Jul, 2017 at 5:53 PM
How can I copy reservations?
We are being asked often why we do not allow copying of reservations. In a modern property, rates change daily, if not multiple times a day. When yo...
Mon, 31 Jul, 2017 at 5:54 PM
How can I add a booking to an existing group?
If you would like to add a booking to an existing group, this will have to be done in 2 steps: Create a new booking, via the New Reservation Screen. On...
Mon, 31 Jul, 2017 at 5:54 PM
When I tick "keep old price", additional items are still being charged. Why is that, when I really want to keep the original price?
The rate often includes products such as breakfast. When you change the number of guests from 2 to 3 persons, the net rate will remain the same, but the gue...
Mon, 31 Jul, 2017 at 5:54 PM
Why is the non-refundable rate not automatically charged to the guest's credit card?
If your hotel has set up an integrated payments solution and set up the non-refundable to charge automatically at the time of booking we will do our best to...
Mon, 31 Jul, 2017 at 5:55 PM
How to change reservation dates for Non Refundable Reservation (using cancel without fee)?
Whenever you need to process changes to Non Refundable reservation, you would need to decide first whether cancellation fees will apply or not. In case ...
Mon, 31 Jul, 2017 at 5:55 PM