Reservations / Revenue

How can I pull all email addresses for our clients into a spread sheet?
Once you export the reservation report into Excel, the additional column with email address is added. Also you will see:  Balance (of their bill)  ...
Tue, 1 Aug, 2017 at 9:10 AM
How to implement the Mews Distributor into my website?
Great to hear you will be implementing the Mews Distributor (Booking Engine) into your hotel website. In this FAQ we would like to provide you with all need...
Sun, 24 Dec, 2017 at 9:02 AM
How to change "Confirmed" reservation back to the "Optional" status?
Mews Commander gives you 2 status options upon creating of the new reservation: Optional: The booking is not yet confirmed but is blocking space on the ...
Tue, 1 Aug, 2017 at 9:11 AM
How does "Leisure Guest Discount" work? (For Czech Market)
In Czech Republic, Prague in particular it is very common for hoteliers to waive City Tax 15,- CZK fee per person per night. They usually pay City Tax to th...
Tue, 1 Aug, 2017 at 9:12 AM
How can I generate the no-show report?
You may easily find no-show for the selected period by following these steps: Run the Reservations Report  Select Filter “Cancelled” and choose the dat...
Tue, 1 Aug, 2017 at 9:12 AM
How to create a "Day Use" reservation
Some hotel sell rooms not just for 1 night or more, but also for "Day Use", which means that they may have a customer staying for a few hours or l...
Tue, 1 Aug, 2017 at 9:12 AM
How to correctly set up Rate Restrictions?
Rate Restrictions tab can be found under each particular rate in Rate Management Screen. Length Restriction: If you wish to set a minimum or maximum len...
Tue, 1 Aug, 2017 at 9:13 AM
How to run a synchronization of rates and availability between Mews and the Channel Manager?
Sometimes it may happen that there is a rate or availability disparity between Mews and the Channel Manager. How can you correct it yourself directly from M...
Tue, 1 Aug, 2017 at 9:14 AM
How to assign charges to Another Customer/Company/Travel Agency?
Once you create group bookings, entire revenue is kept under "Unpaid Items" on the left hand side of the billing screen. Each reservation has its ...
Tue, 1 Aug, 2017 at 9:15 AM
How to create a Last Minute Rate Restriction?
In order to set up any Rate Restrictions you need to follow these steps: Click on Rate Management button. By default you will have opened Best Available ...
Tue, 1 Aug, 2017 at 9:15 AM