Mews Systems

Introduction 7

• Introduction
• Profiles
• Cashier
• Task
• Reports

View all 7

General Profiles 4

• Customer Profiles
• Company Profiles
• Travel Agency Profiles
• Employee Profiles

Customer Profiles 5

• Dashboard
• Profile
• Internals
• Payments
• Billing

Introduction 5

• Timeline
• Create New Reservation
• Booking Module
• Batch Check-out
• Editable History Window

Booking Module 7

• State - Booking Module
• Properties - Booking Module
• Group - Booking Module
• Pricing - Booking Module
• Items - Booking Module

View all 7

General Reports 7

• Action Log
• Activity Report
• Customer Reports
• Finance
• Reservations

View all 7

Customer Reports 4

• Customer Profiles
• Customer Statistics
• Guests in House
• Spent Nights Report

Financial Reports 7

• Accounting Report
• Bills & Invoices
• Financial Transactions
• Guest Ledger
• Manager Report

View all 7

Reservation Reports 3

• Product Report
• Reservation Overview
• Reservation Report

Sales Reports 2

• Occupancy Report
• Rate Management

General Configuration 4

• Main Enterprise Settings
• Mews Distributor
• Integrations
• Mews Navigator

Financial Configuration 6

• Accounting Categories
• Accounting Configuration
• Cashiers
• Counters
• Deposits

View all 6

Sales Configuration 6

• Services setup
• Services
• Stay Products
• Companies
• Travel agent contracts

View all 6

Spaces Cofiguration 3

• Room categories
• Space features
• Rooms

Users Configuration 2

• Departments
• Registration card configuration

Stay Configuration 6

• Mail templates
• Rate groups
• Rates
• Product rules
• Distributor configurations

View all 6

Mews Navigator 2

• Places
• Guides

Mews Travel Club 1

• Mews Travel Club Setup guide

General 7

• Printer Integration
• Point Of Sales Integrations
• Payment Integrations
• Mews Connector
• Foreign Police Integrations

View all 7

Police Integrations 3

• Czech Republic Foreign Police Integration
• Spain police integration
• Portugal police integration

Fiscal Registry 2

• EET CZ integration
• Registrierkasse

Channel Manager Integrations 7

• Availpro
• Cubilis
• HotelREZ
• Siteminder
• Webhotelier

View all 7

Door Lock Integrations 3

• ASSA ABLOY VingCard Visionline door lock integration setup and operations
• Onity door lock integration setup and operations
• Hotek door lock integration setup and operations

Business intelligence 2

• Duetto Reservation Export Integration
• Snapshot Validation Report

Mews Distributor 0

General FAQ 9

• GDPR Q&A
• Mews Merchant FAQ
• Mews Systems PCI Compliance FAQ
• How does Mews store my password?
• How to change the language on the Mews Commander App

View all 9

Mews Merchant 3

• How to check your Adyen Merchant invoice in Mews?
• Mews Merchant Storage Fee Report
• How to check your Stripe Merchant invoice in Mews?

Front Office / Reception 31

• How to solve Room Type Overbooking
• Why am I not able to cancel a booking or shorten a stay?
• How can I change the room number of a reservation after check in?
• How can I divide 1 bill charge between multiple persons?
• Why is the Accounting ledger full of unsettled reservations, even though the guests paid and already left?

View all 31

Billing & Payments 15

• Why does a booking come in, even though the credit card is invalid?
• Distributor commission calculation
• Posting Deposits - legal requirements in Czech Republic
• Rebating items on an unsettled (open) bill
• How to rebate items on a bill that has been closed

View all 15

Reservations / Revenue 41

• Creating a new Booking
• Creating Business Segmentation
• How to create a Company or Travel Agent Rate (Voucher rate)
• How to cancel a booking and post cancellation fees
• Setting Space Features

View all 41

Management 5

• How to create new user / new employee?
• We have added photos and services to the Navigator, but cannot see them in the App
• How to setup a Travel Agency?
• How to speed up printing process in Mews?
• Property logo requirements

Financial 9

• How can I cancel/amend closed unpaid invoice
• Why the numbers on my reports do not match if I print the same selection at different times?
• When I manually calculate the VAT, the number is slightly different from Mews, why?
• Where can I find the list of open and used deposits?
• Why do Payments and Revenue not balance in the Accounting Report?

View all 9